
FREQUENTLY ASKED QUESTIONS
Answers to the common enquiries we receive.
FAQ
How can I measure my head size?
Most of our pieces are designed to fit all. To determine your head size for hats with a size measurement, use a metric tape-measure placed around your head at the exact position your headpiece will sit.
How do I care for my M'DAM piece?
Caring for your M'DAM investments is essential to ensuring it remains in good condition. Take particular care when handling vintage materials and trims and follow the guidelines below.
How do I care for my investment piece?
Caring for your headpiece is essential to ensuring it lasts a lifetime. Here's how to keep your headpiece in its best condition:
Handle carefully: Always handle millinery gently to avoid bending or mis-shaping its structure.
Avoid moisture: Handcrafted millinery is susceptible to damage from moisture. Keep your hat dry and avoid wearing it in rainy or humid conditions.
Store properly: Store your headpiece in a cool, dry place away from direct sunlight. Use a hat box or a breathable bag to protect it from dust and potential damage. Never store millinery unless it's completely dry.
Keep clean: Use a very soft-bristled brush to remove dust from your headpiece. Do not use any chemicals or cleaners, as they may damage the fabrics and materials. Accidents do happen so if your headpiece needs cleaning, refreshing or repairing, contact us for a quote.
Avoid Heat: Do not place your millinery in areas with direct heat, such as a closed car, as excessive heat can cause damage.
How do I make an appointment for a custom piece?
Bookings for Custom Orders have now closed for 2025. Follow us and subscribe to the Newletter for booking updates for 2026.
Where can I buy Jo Ramsay Millinery?
Jo Ramsay Millinery is available year round in our online salon. During the Spring Season a small selection is also available at the Hats For Spring Racing shop at 234 Collins Street in Melbourne.
Does Jo teach millinery?
Jo's Millinery Workroom will launch in 2026.
Follow us and subscribe to the Newletter for updates.